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Sushi Restaurant Enhances Quality ControlCustomer Service with RFID TechnologyIntroductionIn the current business contact of intense combativeness business organizations are increasingly adopting keen innovations to build and maintain a competitive edge . An soma of this trend is luxuriously C Sushi installing Microsoft Biztalk exerciser locomotive engine room in combination with radio frequency epithet tags in to call down quality control and client service . sad C Sushi operates in the retail and cordial reception industry where contender is intense . stock-still the eating home plate managed to avoid some of the competitive threat by core of differentiating the deli truly format of its products and service . In most eating places , waitresses would serve the tables . At spunky C Sushi sustenance-laden plates would move past the tables on a woful fringe and the customers would help themselves . The conjunction managed to chance on a high train of customer satisfaction by following this format . However the problem with this method was that the restaurant employees had no way of assessing how immense the food had been staying on the hip-hop and therefore they could not oversee its quality adequately . An extra problem was that the employees could not underwrite leveraging patterns . The company utilize the radio frequency identification (RFID ) technology in to cope these shortcomingsMethodology and epistemologyBlue C Sushi contacted Kikata in to treasure the vipower of using the RFID technology . Kikata knowing an RFID technology solution that utilise the Microsoft BizTalk server technology . The inclination of the solution was to capture entropy remotely and also to remembering board the data . The restaurant had been implementing cast out codification technology which enabled the restaurant employees to s! hack how long the plates had been on the moving conveyor belt . However one of the problems that the restaurant was lining was that during peak times , when the level of activity was high the aim placement created problems in the form of over billing the customers . As a result , there was customer dissatisfaction .

What the oversight at the restaurant indispensabilityed to do was to automate the system so that the account information that came up was correct . In rundown to that , the barcode technology did not allow the restaurant employees to track purchase patterns . This information was important in to man age gunstock in such a way as to succeed those food items which were in high demandKikata was a solutions provider in Seattle where Blue C Sushi had its operations . The restaurant fixd to outsource the function of techno-structural organisational change to Kikata because the restaurant did not deem the adequate friendship with which to select the right technology that would enhance business system . Kikata had already provided had the experience and expertise to decide upon suitable technical frameworks . At the time when Blue C Sushi approached Kikata , RFID technology was very popular with large organizations which maintained extensive warehousing activities . The ability of this technology to remotely retrieve and store the data deepen efficiency in inventory perplexity . However Blue C Sushi was a small company , therefore the cost...If you want to get a full essay, say it on our website: BestEssayCheap.com

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